Return and Refund Policy

Return and Refund Policy to buyers.

ALL SALES FINAL unless approved by Management.

A Return and Refund policy usually consists of:

Terms of return (if approved - 24 hrs of purchase). Flower sales are final. Refunds for Floral sales will only be issued for non-delivery.
State of return (if approved - UNUSED & in original packaging)
Reason for return (if approved -e.g. damaged product)
Process for return (contact customer service at 954-998-4714 and email info@nbfuneral.com)
Process of refund: (IF APPROVED)
- ALL SALES ARE FINAL!
- REFUNDS & EXCHANGES require management approval.
- All professional services are non-refundable. (NO EXCEPTION!)
- Credit card return merchant fee (4.4%) and restock fee (30% of sales price) apply to all purchases.
terms of refund: (IF APPROVED)
- duration: Refunds will be credited in the original method of payment and subject to 5 to 21 business days for refund processing.
- payment details: credited in the original method of payment. Credit Cards and debit cards are subject to Credit card return merchant fee (4.4%) and restock fee's (30% of sales price). (applies to all purchases.)
Contact details

New Beginnings Funeral Home

1826 N. University Drive

Pembroke Pines, Florida 33024

954-998-4714